ISYS Case Studies

Browse our collection of customer success stories

Thousands of businesses and government organizations all over the world have come to learn the bottom-line value that ISYS search products deliver. The following success stories illustrate precisely how ISYS has been deployed in the real world and the benefits organizations have secured through their use of the ISYS range of software.

 

• Government - Federal & Central
• Government - Local
• Legal
• Law Enforcement
• Recruitment
• OEMs/ISVs
• Financial Services
• Healthcare
• Engineering & Mining
• Professional Services
• Education & Research
• Media

Federal/Central Government

The Charity Commission
In 2009, the Charity Commission embarked on a large-scale redesign of the website and, as part of this, the web team selected ISYS to drastically improve the inbuilt search function on the site, making it more prominent and ensuring visitors were able to use it to quickly and easily locate the exact information they required. More...

United States Marine Corps
A wealth of Marine Corps historical information is available to the public at the Gray Marine Corps Research Center's website. With ISYS:web, historians, researchers, students, planners, instructors, writers and even individuals who are simply interested in accumulating this type of knowledge for their next trivia game night can access over 200,000 historical documents on the site. More...

World Trade Organization
The World Trade Organization has developed a Translation Assistance System (TAS), incorporating the powerful ISYS search engine. TAS caters for three languages - French, English and Spanish - and currently stores approximately 45,000 documents (400,000 pages) per language. The translation project required the use of the ISYS:sdk, and involved close consultation between the ISYS Search Software office in Sydney and the WTO developer in Geneva. More...

LawAccess NSW
For those who have ever wondered how a Power of Attorney works, how to recover a debt, the penalties for drink driving or parental obligations for the financial support of children, the NSW Attorney General's Department's LawAccess site, powered by ISYS:web, can link you to information from across more than a hundred reliable legal web sites. More...

US Federal Bureau of Prisons
The United States Federal Bureau of Prisons is responsible for the management of the federal prison system nation-wide, including over 90 different institutions. With approximately 30,000 staff to keep informed of policies and procedures, the Bureau has found a way to disseminate information in a timely fashion with ISYS:web while avoiding incurring millions of tax dollars in printing and distribution costs. More...

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Local Government

City of Muskego
The City of Muskego in Winsconsin recently won a public service award for its ISYS website containing city records back to 1964. Municipal Codes, Charter Ordinances, Zoning Codes and meeting minutes since that date were scanned using optical character recognition and made searchable via a search engine on the City of Muskego website. More...

Medway Council
To manage the growing amount of varied information on their website, Kent's Medway Council implemented a new Content Management System, but they were not happy with the search function it provided. They needed a powerful and reliable search solution - so they chose ISYS. More...

London Borough of Waltham Forest
The London Borough of Waltham Forest is situated in the north of London, with a population of approximately 221,000 people. The council recently implemented the ISYS search engine on their website to facilitate website visitors finding their way through over 2000 pages of Council and other information. More...

City of Miami
Now 105 years old, Miami is a city rich in cultural and ethnic diversity with 368,600 residents. In order to meet the needs of such a substantial number of residents, the City of Miami found that instant access to information was crucial. The City Clerk's department for the City of Miami uses ISYS for searching and retrieving pertinent information. More…

City of Clearwater
The City of Clearwater is utilizing ISYS to deliver up-to-the-minute information to its staff and citizens. Incorporating all legislation, codes and committee minutes, ISYS provides a central system to give council staff instant access to City-wide information. More…

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Legal

Barlow Lyde & Gilbert
BLG’s IT development staff first focused on embedding ISYS into the ProLaw and B-Law systems, making use of the extensive and flexible API interfaces offered by ISYS.  This significantly reduced the need to retrain staff and now for every legal case, BLG uses ISYS for document review and culling, a critical component to e-discovery and trial preparation. More...

Julian Burnside QC
Acclaimed Australian barrister Julian Burnside QC leverages ISYS:desktop 7 to ensure he's prepared to tackle his information management and access needs during trial. “For the last 15 years, I’ve not run a big trial without using ISYS to help me manage and access the huge volume of material in complex cases,” said Burnside. More...

Gilshenan & Luton Lawyers
Gilshenan & Luton, a 30-lawyer practice in Brisbane, Australia, has improved their ability to deliver results to their clients with a tailored solution using ISYS. More...

California Public Defenders Association
The California Public Defender's Association (CPDA) is a membership organization of criminal trial attorneys in California. Its member website, CLARA Web, gives subscribers access to a database of motions, briefs, and other related documentation via ISYS:web, providing them with a research medium for quickly finding motions related to cases in which they are currently involved. More...

Perkins Coie LLP
Perkins Coie litigators handle hundreds of cases across the United States in such diverse areas as antitrust and trade regulation, class actions, contract and commercial, e-commerce, environmental, intellectual property, labor, product liability and securities. Technology plays a central role in the firm's ability to serve its clients effectively, and to keep the firm's offices, attorneys, and clients linked, they maintain web-assisted service delivery methods with the help of ISYS. More...

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Law Enforcement

Bedfordshire Police
To help bolster the effectiveness of its internal research portal, Bedfordshire selected the ISYS information access and discovery solution as its front-end point of access. Bedford chose ISYS, in part, for its ability to take fairly straightforward queries, navigate the complexities of the Force’s systems and deliver a results set that was easy to understand and use. More...

California Attorney General
By implementing ISYS, the California Attorney General has provided its various parties with a primary search solution that has helped dramatically reduce time spent retrieving information contained across its databases. Across the board, Attorney General staff members cited ISYS Search Software's ease of use, speed of indexing, search results presentation and ability to handle PDF files. More...

Miami Dade Police Department
The Homicide Bureau at the Miami Dade Police Department is responsible for conducting investigations into all human deaths, whether they are accidents, homicide, suicide, unintended deaths, unclassified, or police-involved shootings. The bureau uses several tools to make their investigation process accurate and time-efficient. Such tools include DNA, fingerprints and ISYS text retrieval software. More...

Ventura County Sheriff
The mission of the Ventura County Sheriff's Department is to protect and serve the people of Ventura County. Steve Sullivan, Crime Analyst II for the East County Jurisdiction, utilizes ISYS in fulfilling this mission. Sullivan supervises a staff of computer "detectives" that use computers, databases, information systems, and ISYS to help solve crimes. More…

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Recruitment

BSI People Group
Learn how the sales and support staff at BSI People Group benefitted from its use of ISYS within its recruitment firm. More…

Kehler Associates Recruitment
Kehler Associates, a recruitment firm in business since 1981, specializes in recruitment for the intelligence market. Their resume database is filled with people with high clearances that have worked or contracted for agencies such as the CIA(Central Intelligence Agency), the NSA (National Security Agency) and the SCIC (Scientific Applications International Corporation). Kehler Associates uses ISYS to ensure that they supply the best candidates to these high-profile clients. More…

Phoenix Resources
Recruitment firm Phoenix Resources in Knoxville, Tennessee, found that using ISYS to search their resume database gave them an edge over other recruiters. By enabling full-text searches for uncommon skills or specific requirements, Phoenix is able to put forward appropriate candidates from a field of thousands before many of their competitors. More...

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OEMs/ISVs

Reveal
Reveal is an end-to-end e-discovery solutions provider that offers a hosted review platform for law firms and corporations. To deliver superior capabilities to its customers, Reveal selected the ISYS Integration Kit to embed search, navigation and discovery capabilities into its review platform. More...

Solcara
Solcara is a UK-based software company that develops technology and solutions needed to solve both common and complex information management issues. In search of a mature indexing engine capable of complementing its federation technology, Solcara reviewed a handful of enterprise search vendors and ultimately selected ISYS. More...

Microdec
UK-based Microdec develops and distributes the highly successful Profile 2000 software, which includes embedded ISYS search. Designed for recruiters and human resource professionals, Profile 2000 is a Windows-based multimedia database system that supports the recruitment process, from executive search and selection through to contingency planning and staff management. More...

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Financial Services

Wall Street Systems
As a leader in global treasury and capital markets technology, UK-based Wall Street Systems delivers enterprise solutions to financial institutions worldwide. Its staff works with a large volume of information, from source code and documentation to help desk files and emails. The company selected ISYS to enable greater efficiency in search and retrieval and the ability to conduct comprehensive impact analysis of changes and enhancements to its technology. More...

JB Were
Using the ISYS Integration Kit and the Cold Fusion authoring environment, Australian stockbroking giant JB Were has devised a client-registered website providing a user-friendly, highly intuitive service that maximizes the knowledge transfer to site visitors. More...

Australian Stock Exchange
The Surveillance Department of the Australian Stock Exchange uses ISYS to assist in the investigation of unexplained movements in stock prices and volumes. ISYS allows the Surveillance team to search through large volumes of data quickly and easily to facilitate the discovery of associations or links between seemingly unrelated information. More...

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Healthcare

MEDmarketplace.com
MEDmarketplace.com is a one-stop-shop for those in need of buying or selling medical equipment and hospital equipment. The company conducted an initial web-based search to gather information about the different enterprise search engines available. After testing several products on its own server, ISYS Search Software emerged as the favorite. More...

Children's Heart Center
On a daily basis, physicians, business partners and staff members at Children’s Heart Center access the practice’s intranet, where the CHC houses more than 200,000 documents. Everything the CHC does to serve its patients is located here, including access to patient records, educational articles, billing history and more. CHC consulted and evaluated a handful of enterprise search products and eventually selected ISYS, because it was best suited for the center's needs. More...

Blue Cross Blue Shield
Blue Cross Blue Shield of Arizona has 1,400 employees who work with more than 15,000 pages of information for its claims and enrollment systems. Individual users were responsible for working with different portions of those documents, and the office relied on a manual process for routing weekly updates to the user base. To drastically reduce the amount of time spent processing these forms and ensure their security, the company implemented ISYS and immediately put the product's Intelligent Agent feature to work. More...

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Engineering & Mining

PCT Engineers
PCT Engineers (PCT) delivers multi-discipline engineering services on a global basis to companies that develop, manage, operate and maintain assets in the resource and infrastructure industries. PCT required a comprehensive search tool that not only provided simple search techniques but could also be tailored to help users with more sophisticated search and intelligence-gathering options. After an exhaustive review of several products, PCT selected ISYS. More…

Jacobs Engineering Group
Jacobs Engineering Group Inc. is one of the world's largest and most diverse providers of professional technical services. Jacobs implemented ISYS search software across its intranet to help streamline its business development activities by eliminating the need for phone or e-mail contact in order to share documents between offices. More…

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Professional Services

ACS, A Xerox Company
This case study examines how ACS, a Xerox Company, leveraged ISYS to build an early warning system for a government client to highlight potential regulatory compliance exposure. For this project, ACS was asked to perform a risk assessment and remediate any issues arising from the voluntary audit. More…

Lend Lease
As a global organization with more than 9,000 employees, Lend Lease produces a significant amount of work product and knowledge each year. Recognizing the volume of its valuable corporate content, the company took a proactive approach to managing this information by establishing its ikonnect knowledge sharing service. Given the vast amount of information that ikonnect facilitators maintain, the team required an advanced search solution designed to enable rapid expertise location. To fulfill this need, Lend Lease selected the ISYS search solution for its ikonnect team. More…

Planpower
Planpower, an Australian professional services organization specializing in Project Management Consultancy, implemented ISYS as part of their overall knowledge management strategy. The company has been able to easily integrate ISYS into existing methodologies to help manage intellectual capital and drive the creation, reuse and transfer of knowledge to acquire a return on investment and effort. More…

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Education & Research

City University of New York
As the largest urban public university in the United States, The City University of New York (CUNY) is home to an academic community of stunning diversity. Given the size and complexity of the University, it is imperative that the entire CUNY community be aware of, and involved in, decision-making processes and their outcomes. As part of the continuing efforts to further integrate the diverse constituencies and units within CUNY, the University undertook the creation of a website to disseminate University-wide policy documents. More...

University of Nebraska-Omaha, Dr. Burch T. Kealey
Dr. Burch T. Kealey, accounting researcher and professor at University of Nebraska-Omaha, has done considerable research on how corporate governance affects the value of the nation’s largest companies. Historically, Kealey's main challenge in conducting this research had been the lack of a comprehensive mining tool capable of assiting him.  EDGAR’s search itself was not specific enough, and other tools limited searches to single companies or small groups. Eventually, Kealey looked towards enterprise search tools for an answer. More...

The Center for New York City Law
The Center for New York City Law uses ISYS:web to power search capabilities for the 'New York City Administrative Decisions' section of its website. Visitors to this area of the site can choose to search information from a variety of agencies, including the Department of Consumer Affairs and the Board of Standards and Appeals. Users can perform keyword searches or Plain English queries, using advanced features to refine their searches. More...

National Library of Wales
National Library of Wales uses ISYS to make thousands of printed works, manuscripts and archives, pictures and photographs, maps, sound recordings and moving images available to anyone around the world. All they need is an interest in Welsh culture and an Internet connection. The Library has enabled users anywhere to visit its website and search through an astonishing range of records and archived material, dating back as far as the 12th century. More...

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Media

BBC Technology
BBC Technology designs, builds and operates technological solutions for broadcast media, digital media and interactive businesses. Kerry Cousins manages a team of technical staff within this division, who make sure that the essential day-to-day business tasks of the BBC happen without incident. He knows the importance of having powerful and effective software solutions in big business. That's why he chose ISYS to manage the BBC's software documentation. More...

APN Newspapers
The Newspaper division of Australia's APN News & Media publishes more than 65 titles in northern New South Wales and south and central Queensland. They have more than 42,000 PDF files indexed, covering several years' worth of newspaper articles, and taking up almost 18 gigabytes of storage space on the file server. By accessing the information contained in these files via ISYS, journalists get much faster research results than if they were searching and loading native PDF files. More...

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