ISYS product: ISYS:web.asp Organization: Medway Council Benefit: Searching government services online. Industry: Local Government Data indexed: Over 1,000 web pages Available on: Public website URL: www.medway.gov.uk Used ISYS since: January 2003

Medway Council

Kent's Medway Council is on a mission. As part of an overall 'e-government' strategy, the Council has undertaken to have all its services available electronically by 2005.

Part of this objective is the production of a new website, with an aim to making it better able to cater to a population of increasingly discerning web users. To manage the growing amount of varied information on the site, the Council implemented a new Content Management System, but they were not happy with the search function it provided. They needed a powerful and reliable search solution - so they chose ISYS.

One of the 'must-haves' for the e-government strategy is the ability to gather and manage information and distribute it to multiple channels without changing, moving or reformatting it. ISYS:web.asp was the perfect fit for Medway's strategy. Designed to integrate with websites that use Microsoft Internet Information Server, ISYS is able to complement the Council's existing web environment and provide the search functionality needed without concerns about interactivity or security.

ISYS:web.asp minimizes maintenance issues and data double-handling by detecting changes or additions to stored information at the document level, and automatically updating the website. The control over the look, feel and function of the site and its search capability remains totally in the hands of site designers and administrators.

Medway Council's Web Manager Sean Hale said; "We chose ISYS because it offered quality and flexibility. We also felt the product offered the scope of our search requirements and, indeed, further services beyond our requirements. ISYS will allow our users to find information easily and quickly without any unnecessary frills, and that's what we and they want."