ISYS:web Agent hits Internet World

Sydney – October 1

Internet World 99 saw the release of the latest search technology innovation from Sydney based ISYS/ ISYS Search Software.

Organizations that employ ISYS:web to provide free text search capability for their Internet or intranet site can now unleash an intelligent agent on their knowledge base. Site visitors can lodge their area of interest and when relevant information is posted to the site, the agent will instantly inform them via e-mail.

The ISYS:web agent represents the latest in a series of evolutionary enhancements to the ISYS family of web and intranet solutions in response to end-user demand for increased knowledge exploitation in web based search and document delivery environments. The core component of the ISYS solution is ISYS:web, incorporating on-the-fly HTML conversion from legacy data in over 70 file formats combined with precision search capability.

ISYS continues to incorporate new features to extend the versatility and usability of their web-based products. As well as the new agent, additions include Rich HTML and SQL viewing options that display legacy formats through the browser with full representation of the textual and graphical mark-up of the original authoring tool.

Also available is the optional ISYS:spider that allows specified external web sites to be indexed and seamlessly incorporated into an organization's internal knowledge base. The ISYS:web agent ensures that your site visitors or internal intranet users are made aware when information, in which they have expressed interest, becomes available. Users can configure any number of agents to search for new material that is important or of interest to them. As new information is added to the knowledge base, the agent checks to see if it matches the query set for him. If it does, then he notifies his user immediately by e-mail.

With ISYS:web, there is no lag time between new information being produced and the group accessing it because of the ISYS:web on-the-fly conversion. All notification of new information is done via e-mail with a choice of varying levels of detail. ISYS is looking at other ways of notification in the future such as ICQ and messages to pagers or mobile phones.

The agent is scalable across multiple servers and need not infringe on the usual practices of the company server. There is an option to having a dedicated server for the agent and if traffic builds, it is easy to add more boxes with no side effects.

"With the ISYS Agent, we are further refining the knowledge process," said Andrew Sharp, Sales & Marketing Manager. "The Agent lets you get very specific about what you need and then automatically continues to feed you that information. It is like a personalized news service. This is the way information distribution is going - people only want to access what is relevant or of interest to them, they don't have time to filter through everything that is available to them."