ISYS Update
October 2007 -- Volume 10, Issue 2
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In This Edition

 

Spotlight: NEW! MOSS and Interwoven support

Recent Success: City University of New York

Tech Tips: Working with ISYS Entities

Highlights: Our latest customers, events & more

Riddle: Sharpen your pencils for this one, kiddies!


Spotlight

 

ISYS announces MOSS 2007 integration and support for Interwoven WorkSite
To ensure our customers derive maximum benefit from their use of ISYS, we're continually striving to round out our content coverage and provide customers with the ability to leverage ISYS in their primary environments. To that end, we have announced both support for searching Interwoven WorkSite content and the ability to integrate ISYS:web into Microsoft Office SharePoint Server (MOSS) 2007.

In doing so, law firms, engineering firms, standard corporate environments and more will be able to further extend their use of ISYS. In the case of MOSS 2007, ISYS picks up where MOSS' built-in search leaves off, providing you with the ability to navigate categories, discover new connections via ISYS Entities detection capabilities, monitor search performance and trends, and conduct advanced Boolean and proximity queries.

And through our Interwoven WorkSite connector, customers can now include this valuable content in their ISYS collections, thus enabling end-users to search across all of their corporate content with a single search. You can learn more about these additions by visiting the following links.

- ISYS announces integration with Microsoft SharePoint

- ISYS introduces new connector for Interwoven WorkSite

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Recent Success

 

City University of New York integrates ISYS with its dynamic content system
As the largest urban public university in the United States, The City University of New York (CUNY) is home to an academic community of stunning diversity. Given the size and complexity of the University, it is imperative that the entire CUNY community be aware of, and involved in, decision-making processes and their outcomes. As part of the continuing efforts to further integrate the diverse constituencies and units within CUNY, the University undertook the creation of a website to disseminate University-wide policy documents.

The Policy Documents Site (PDS) was envisioned as a central source of secondary consolidated policy documents, interpreting documents and the minutes of CUNY's Board of Trustees. From the beginning it was apparent that developing the online user interface for this database would be a considerable challenge.  A critical component of this interface would be a search function with a combination of features found in several different search engines. CUNY turned to ISYS to provide these capabilities.

Read more about how CUNY leveraged ISYS for this content system.

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Tech Tips

 

Working with ISYS Entities
Some call it entity extraction. Others refer to it as entity detection. We call it ISYS Entities, and you can find this capability in your current ISYS 8 release (contact us if you haven't yet upgraded).

Designed to highlight the "Who, What and Where?" of your search results, ISYS Entities detects and highlights the most commonly recurring people, locations, organizations, email address and websites found in association with your search terms. In doing so, we provide your users with the ability to discover connections and learn more about your valued corporate content, as well as find subject matter experts who can further help them with their current projects and content needs.

Fire up ISYS:desktop 8 and run a few searches. You'll find ISYS Entities in the lower-left navigation area of ISYS Query. From here, you can drill down by clicking any of the named entities. For usability purposes, you can also collapse and expand ISYS Entities or any of the entity categories, enabling you to focus solely on the areas that matter most to your current interest.

Right-click on any of these named entities, and ISYS presents you with a host of options, including the ability to run subsequent searches (either full-text or metadata searches), or in the case of People or Email entities, send them an email or add them to your contacts. ISYS also gives you the ability to remove a named entity from a particular category should you find it doesn't fit (e.g., King Street as a location, not an 18th century monarch).

We designed ISYS Entities to be extensible so that your users can gain the greatest benefit from this capability. ISYS Entities is also available for ISYS:web 8 and ISYS:sdk 8. We invite you to contact us should you have any questions or wish to learn more about ISYS Entities.

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Highlights

 

Our dedicated software developers here at ISYS have not sat idle since the release of ISYS 8, and our recent tech announcements support just how busy the team has been. In addition to the Interwoven and SharePoint news mentioned in this issue's Spotlight, the team is putting the finishing touches on a handful of other technology enhancements, so stay tuned for details on that front.

Not to be outdone, our sales and marketing teams have been garnering several new deals and accolades, the highlights of which we proudly list below. Read on:

Rodriguez Laboratory at Johns Hopkins School of Medicine Selects ISYS:desktop. More

ISYS Extends Penetration of UK Legal Market With Signing of Law Firm Carey Olsen. More

Burwood Council Selects ISYS to Access Enterprise-Wide Information. More

ISYS Top-Ranked Among E-Discovery Software Providers in Socha-Gelbmann Survey. More

RailCorp Keeps Moving With ISYS:web. More

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Riddle

 

In a marble hall white as milk
Lined with skin as soft as silk
Within a fountain crystal-clear
A golden apple doth appear.
No doors there are to this stronghold,
Yet thieves break in to steal its gold.

What am I?

Click here for the answer.

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ISYS Recognized as a Trend-Setting Product for 2007

KMWorld Magazine recognized our enterprise search suite as a Trend-Setting Product for 2007. This is the fourth consecutive year ISYS has been acknowledged for its innovation in search. Learn more.

Reader Survey
Considering your 2008 budget and outlook for enterprise software, what area will your company invest most heavily?

Be sure to check the next issue of ISYS Update for the results of this survey.

Last issue's results:
When we last left you, we posed the question, "What type of communication do you find most useful when researching new products?"

Not surprisingly, white papers remained the top research vehicle, accounting for 36 percent of the votes. Perhaps somewhat shocking was how low webcasts were rated, coming in dead last with a lowly 7 percent.

Blogs followed behind white papers with 26 percent, while podcasts and email/phone communication trailed with 21 percent and 10 percent respectively.

Have a great idea for a poll? We'd love to hear from you, so please email us your ideas.

ISYS on the Road

In our previous issue, we suggested there's a conspiracy to pack the majority of the year's conferences into the month April. We're now changing our story to claim November as the Magic Event Month.

We will once again be busy tramping across the US, making stops on both coasts as well as inside the Beltway for a super-secret appearance at a super-secret agency's event.

On the less-covert front, ISYS finds itself at the San Jose Convention Center for the annual KMWorld & Intranets conference, which now includes the West Coast version of its sister show Enterprise Search Summit. If you find yourself in Silicon Valley between Nov. 6-8, we'd love to see you. We'll be in the exhibit hall demonstrating the latest and greatest.

Toward the end of the month, we will be joining the fine folks at the Gilbane Group at the Westin Copley Place in Boston for the 4th Annual Gilbane Conference. The event will take place from Nov. 27-29, and will feature a panel discussion titled, "How Enterprises Are Leveraging Search Technologies in Small and Medium Organizations."

ISYS customer Dr. Burch T. Kealey of the University of Nebraska-Omaha will participate on this panel, lending his insight and experience with implementing search for research and text mining purposes.

The panel kicks off the Enterprise Search track at
1 p.m. on Tuesday, Nov. 27, and will be moderated by Lynda Moulton, the lead analyst for Gilbane Group's Enterprise Search Consulting Practice. Lynda maintains a fantastic blog on the enterprise search industry, and we encourage you to bookmark it and review it often.

We hope to see you there.


The Americas
8775 East Orchard Rd #811
Englewood, Colorado 80111
+1 303 689 9998
info-us@isys-search.com

Europe, Middle East & Africa
The Steam Mill, Steam Mill St.
Chester CH3 5AN
+44 (0) 1244 313 216
info-uk@isys-search.com

Australia & Asia Pacific
Suite 102, 10-12 Clarke St.
Crows Nest, NSW 2065
+61 2 9439 5800
info-au@isys-search.com

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All Rights Reserved - www.isys-search.com